Quick update on the current status for Spytails
3 months ago
– Thu, Aug 06, 2026 at 01:38:57 PM
Hi guys! Good day to everyone!
Just a quick update for Spytails.
We’re currently finalizing the designs and preparing everything for manufacturing. We’re happy to share that the project remains on track with our planned timeline.
We’re also reviewing and updating the rulebook to make the instructions clearer and improve the overall gameplay experience.
Thank you again for your support! If you have any questions, please feel free to reach out to us.
Spytails is funded! Thank you so much! Please Fix Payment Errors if Any :)
4 months ago
– Thu, Jul 02, 2026 at 07:07:40 PM
Hi there!
Thank you so much for all of the love and support! We’re excited to share that Spytails is officially funded. We will now start preparing for the final amendments to the game and get everything ready for production. If you have any questions, please feel free to reach out to us. We are always happy to help!
Fixing Payment Errors
If your pledge has a payment error, please update your payment information as soon as possible. This ensures we can lock your pledge smoothly and deliver your rewards without delay.
Here are the guidelines to help you fixing the payment:
During the 7-day timeframe you can also log in to your Kickstarter account and click the “Fix payment” button in the banner at the top of your screen. On the next page, click the “Retry your payment” button to retry or update your pledge with a different card.
If you want to fix this through the app, you can follow the following steps.
To fix the payment through iOS:
- Tap the Activity icon at the bottom of the screen
- You will see a project card that shows you which pledge we were not able to process
- Tap “Fix payment” or “Authenticate card” to be redirected to the screen to fix your payment
- In the pop-up, select to either retry the current card or try a new payment method
To fix the payment through Android:
- Visit the project page or select “Project alerts” from the left hand navigation menu to see which pledge we were not able to process
- Tap “Fix payment” or “Authenticate card” to be redirected to the screen to fix your payment
- Here, select to either retry the current card or try a new payment method
There may not be a specific issue with your card, your bank or card issuer might just have flagged it to be safe. As a first step, if you’re unable to fix the payment on Kickstarter, we recommend reaching out to your bank or card issuer to ask for help.
When you call, it’s helpful to include the details of this transaction, such as:
- The charge being from Kickstarter
- The amount pledged for the project
- The date when Kickstarter attempted to collect your pledge (this is the date that the project ended)
- If the project hasn't ended yet, you can use the date you attempted to pledge
- Additionally, it may be helpful to request that your bank add any charges from Kickstarter to their “allow list”
Once you’ve contacted your bank or card issuer, log back into the Kickstarter app and try again.
You’ll have seven days from the date the project ended to resolve the payment issue, before you’ll be dropped from the project. We'll automatically retry your pledge one more time at the end of the seven days.
If you continue to encounter issues fixing the payment for your pledge through the app, we recommend logging into your Kickstarter account on a web browser and trying again on our desktop site instead.
For more details, feel free to refer to the Kickstarter support page below:
https://help.kickstarter.com/hc/en-us/articles/115005133293-A-project-I-m-backing-just-succeeded-but-my-pledge-was-declined-What-do-I-need-to-do-next
https://help.kickstarter.com/hc/en-us/articles/360057989473-My-pledge-was-declined-can-I-fix-this-through-the-app
Once again, thank you so much for supporting Spytails! You guys have made this a reality!
